Your Privacy
We respect the privacy of your personal information, and we strive to maintain the confidentiality of your personal information given by you. The objective of collecting your personal data is to deliver services, for future marketing purposes, and to improve our services to you. Only our authorized employees have access to your personal information. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for class access, performing customer support functions, and for the purposes of customer research and profiling – or where we have your express permission to do so. We may also be required to disclose such information to regulators, lawyers, auditors, other companies in the same group, third-party service providers, and appointed marketing agencies.
Your Consent
We will not sell your name, address, e-mail address, credit card information, or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
Communication & Marketing
If you have registered or purchased from us, we may occasionally update you on our latest AI programs, news, and special offers via e-mail, post, or telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you register an account with Dolphin AI Sdn Bhd.
All Dolphin AI Sdn Bhd members have the option to opt out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue receiving marketing communications from us and/or selected third parties, you may opt out by visiting ‘Your Details’ in ‘Your Account’ on the Dolphin AI Sdn Bhd website. You can access ‘Your Account’ once you register and login. Alternatively, you may click the ‘unsubscribe’ link in any email communication we send you.
What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us, your computer will store an identifying cookie which will save you time each time you re-visit Dolphin AI Sdn Bhd, by remembering your email address. You can change the settings on your browser to prevent cookies from being stored on your computer without your explicit consent.
Site Statistics
We may disclose aggregate, anonymized statistics about the number of visitors to this Website or number of purchases made, as required by our investors. We use independent measurement and research tools such as Google Analytics and Meta Pixel to gather data regarding the visitors to this Website on our behalf using cookies and embedded tracking code. These tools provide statistical information such as page visits, time spent on each page, navigation paths, screen settings, and more. Dolphin AI Sdn Bhd uses and stores this data to improve our services. Further information regarding the collection and usage of this data can be obtained by contacting us.
Disclosures of your information
We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:
- In the event that Dolphin AI Sdn Bhd sells or buys any business or assets.
- If Dolphin AI Sdn Bhd or substantially all its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms; or to protect the rights, property, or safety of Dolphin AI Sdn Bhd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Third Party Sites
Our site may contain links to and from the websites of our partner networks, advertisers, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Checking Your Details
If you wish to verify the details you have submitted to Dolphin AI Sdn Bhd, you may do so by contacting us via the e-mail address or phone number given below. Our security procedures may require us to request proof of identity before disclosing information. This proof will typically be in the form of your e-mail address and password submitted upon registration. You must keep this information secure. We strongly advise against using the browser’s password memory function, as it may allow other people using your device to access your personal information.
Contacting Us
We are always pleased to hear from our customers – even if it’s a complaint! We are grateful for any time you spend providing us with feedback. If you have any questions or comments about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the Dolphin AI Sdn Bhd team.
Email: support@dolphinai.com.my
Phone: +607-665 3483